Mar 9, 2020
Carolyn Hoffman is a registered nurse with a Bachelor of Science in Nursing and a Masters in Nursing who has senior leadership experience in hospital operations, provincial government, nursing regulation and quality improvement in healthcare; all with a focus on patient safety. She was most recently the Executive Director of the Saskatchewan Registered Nurses’ Association and was previously the SVP, Quality & Healthcare Improvement for Alberta Health Services, the largest health region in the country.
In 2004, Carolyn was one of the first employees of the Canadian
Patient Safety Institute where she was Director of Operations
(Ontario to British Columbia). Her key responsibilities included
internal lead for the development and launch of the Safer
Healthcare Now! National Campaign. Carolyn is a co-author of the
Tool for the Concise Analysis of Patient Safety Incidents (2016),
Canadian Incident Analysis Framework (2012); the lead author of the
2008 consultation paper on the Development of a Canadian Adverse
Event Reporting and Learning System; and co-author of the Canadian
Root Cause Analysis Framework (2006) as well as the Canadian
Patient Safety Dictionary (2003). Her current role is President and
Chief Executive Office for the Institute for the Safe Medication
Practices Canada (ISMP).
Episode Highlights
We start by talking about the beginning of her nursing career and
that ‘first tap on the shoulder’ that lead her to education before
exploring:
Key Points
1. Ask questions
2. It is essential that you know and believe in yourself and take
forward your experience, education and intention forward with
confidence
3. Be as authentic and engaged in the patient-client relationship
as you can
For full show notes go to http://nurseleaders.ca/podcast